e-Learning Programs
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Access customized e-Learning modules. These modules will enable you to become familiar with the New Procurement Framework of the World Bank.
Courses / New Procurement Framework

01 Overview of Procurement Framework
This module covers Introduction to Procurement Framework, General Considerations, Governance and essential aspects of the World Bank Procurement Regulations for Borrowers.
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02 Project Procurement Strategy Development
This module provides you an overview of the Project Procurement Strategy for Development (PPSD). Following a case study approach with fictitious projects in Health, Education, Power and Transport sectors, the learning program allows you to choose any of the four cases to pursue the various steps and processes in developing PPSD and Procurement Plan.
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03 e-Manual on STEP (Systematic Tracking of Exchanges in Procurement) for World Bank Borrowers Staff - Enhanced Version 2019
This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of a Borrower Project staff for STEP functions.
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04 e-Manual on STEP (Systematic Tracking of Exchanges in Procurement) for World Bank Staff - Enhanced Version 2019
This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of World Bank Task Leaders, Operations Staff and Procurement Specialists for STEP functions.
NOTE: This e-learning program is ONLY available for World Bank staff. If you are a staff, please enrol to the course using your official email id.
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05 Key Procurement and Contracting Provisions
This module deals with General and Specific Procurement Provisions of the World Bank Procurement Regulations for Borrowers.
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06 e-Manual on Complaints for World Bank Borrowers Staff 
The Complaint Management System is integrated in Systematic Tracking of Exchanges in Procurement (STEP),the online platform for procurement planning and tracking projects. The e-Learning program on Complaints Management System helps practitioners understand various steps and processes to be followed from recording a complaint received to its resolution and providing debrief
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07 e-Manual on Complaints for World Bank Staff 
The Complaint Management System is integrated in Systematic Tracking of Exchanges in Procurement (STEP),the online platform for procurement planning and tracking projects. The e-Learning program on Complaints Management System helps practitioners understand various steps and processes to be followed from recording a complaint received to its resolution and providing debrief
NOTE: This e-learning program is ONLY available for World Bank staff. If you are a staff, please enrol to the course using your official email id.
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